800-647-3316Privacy Policy
Last Updated: 7/5/2025
This Privacy Policy describes how JLBG Health ("we," "our," or "us") collects, uses, shares, and protects your personal and health information when you visit our website, apply for coverage, or use our services. We are committed to protecting your privacy and ensuring the confidentiality of your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
Information We Collect
We may collect the following categories of information:
- Personal Identifiers: Name, address, email address, phone number, date of birth, Social Security Number, and other similar identifiers.
- Protected Health Information (PHI): Information about your health conditions, medical history, and insurance policy details, as necessary to provide our services. We handle all PHI in strict accordance with HIPAA regulations.
- Financial Information: Bank account or payment card details for processing premium payments.
- Commercial Information: Records of products or services purchased, obtained, or considered.
- Internet or Electronic Network Activity: IP address, browser type, operating system, and usage data from your interactions with our website.
How We Use Your Information
We use your information for the following purposes:
- To provide you with insurance quotes, process your applications, and administer your policy.
- To communicate with you about your account, our services, and important updates.
- To process payments and manage billing.
- To comply with legal and regulatory obligations, including state and federal insurance laws and HIPAA.
- To improve our website, services, and overall customer experience.
How We Share Your Information
We do not sell your personal information. We may share your information only as follows:
- With Insurance Carriers: To obtain quotes, submit applications, and manage your insurance coverage.
- With Business Associates: With third-party service providers who perform functions on our behalf, such as payment processing or IT services. We have formal Business Associate Agreements (BAAs) in place to ensure they protect your information in accordance with HIPAA.
- As Required by Law: To comply with a subpoena, court order, or other legal or regulatory requirement.
Data Security
We have implemented robust technical, administrative, and physical security measures to protect your personal and health information from unauthorized access, use, or disclosure. These measures include encryption, access controls, secure data storage, and regular security assessments.
Your Rights
You have certain rights regarding your information, subject to applicable laws:
- The right to access, review, and request corrections to your personal and health information.
- The right to request restrictions on how we use or disclose your information.
- The right to receive an accounting of disclosures of your health information.
- The right to opt-out of marketing communications.
To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Privacy Officer
Email: privacy@rentguardplus.com
Phone: 800-647-3316
Mailing Address:
JLBG Health
Attention: Privacy Officer
29 W 036 Butterfield Rd, Warrenville, IL 60555
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.